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Showing:1998

Total: 147

ArticleHigh-tech mystery shopping: Using audio and video shopping effectivelyStephanie Smith|January 1, 1998
ArticleAn established shopper program can be the answer for customer service managementGary Harper|January 1, 1998
ArticlePutting a positive spin on mystery shoppingMary Baum|January 1, 1998
ArticleInterpreting research data: It all depends on the contextRon Sellers|January 1, 1998
ArticleConstructing an effective mystery shopping programDonna Guido|January 1, 1998
ArticleDiary of a moderatorMark Michelson|January 1, 1998
ArticleSurvey Monitor January 1998Quirk's Staff|January 1, 1998
ArticleCompanies should view employee research as an investment rather than an expenseJames Porchey|January 1, 1998
ArticleMystery shops help Bose make sure its customer service matches its reputation for qualityJoseph Rydholm|January 1, 1998
ArticleResearch Industry News January 1998Quirk's Staff|January 1, 1998
ArticleProduct and Service Update January 1998Quirk's Staff|January 1, 1998
ArticleNames of Note January 1998Art Shulman|January 1, 1998