ArticleCustomer satisfaction research is Homecorp's secret formula for successJoseph Rydholm|October 1, 1994
ArticleResearch with health care providers: An uncommon approach to a common problemMurray Simon|June 1, 1994
ArticleResearch fuels Public Service Co. of Colorado’s development of a customer-driven renewable energy programKeith Baugh, Brian Byrnes, Clive Jones|May 1, 1994
ArticleStudy by North Carolina lender guides customer retention effortsDavid Oshan, Kristin Triplett|April 1, 1994
ArticleTips for selecting the best methodology for industrial marketing researchChris Van Derveer|April 1, 1994
ArticleA review of focus groups for advertising agenciesLee Slurzberg, Charlotte Rettinger|March 1, 1994
ArticleResearchers talk about customer & employee satisfaction surveys at the American Quality CongressGayle Kaplan|February 1, 1994
ArticleCultural adaptation of research procedures and instruments in Hispanic and other culturesFelipe Korzenny, Betty Korzenny|January 1, 1994
ArticleCommunity-based methods for multicultural researchSharon Wolf, Debra Griffith, P. Hernandez, Kathryn Kuo, Hy Mariampolski|January 1, 1994