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Showing:Questionnaire Analysis

Total: 194

ArticleRedesigned questionnaire helps American Express Financial Advisors assess effectiveness of client acquisition techniquesD.L. Hudella|February 1, 1996
ArticleIn customer satisfaction measurement you don't always get what you expectDavid Lavinsky|April 1, 1995
ArticleThe importance of context in conducting Asian researchSandra Wong|December 1, 1993
ArticleDo's & don'ts of customer satisfactionJoanne Ulnick|October 1, 1993
ArticleAutomating the coding process with neural networksRaymond Raud, Michael Fallig|May 1, 1993
ArticleChanges in survey design that will make your data entry and processing go smoothlyEric DeRosia|February 1, 1993
ArticleThrough a mail survey, California PERS asks enrollees to evaluate satisfaction with 25 health plansQuirk's Staff|January 1, 1993
ArticleTrade Talk: 851,200 Elvis fans can't be wrongJoseph Rydholm|December 1, 1992
ArticleSurveying focus group respondents yields unexpected benefitsAlice Rodgers|December 1, 1992
Article15 tips and techniques for survey researchGayle Kaplan|December 1, 1992
ArticleTrade Talk: A church surveys its congregation: contemporary or traditional?Quirk's Staff, Joseph Rydholm|June 1, 1992
ArticleThe value of verbatimsTim Huberty|March 1, 1991
ArticlePatients tell a New York hospital that its service matches its strong reputationJoseph Rydholm|January 1, 1991
ArticleField testing the National Health Interview Survey evaluation questionnaireQuirk's Staff|January 1, 1990
ArticleA Newsweek survey reveals the factors that drive compact truckJim Schwartz|November 1, 1989