ArticleTrade Talk: Meeting launches local Marketing Research Association (MRA) chapterJoseph Rydholm|May 1, 1996
ArticleTrade Talk: Midwestern farmers express troubling views of researchJoseph Rydholm|April 1, 1996
ArticleKey measurement programs for a customer satisfaction system in a business-to-business marketMaria Ramos|April 1, 1996
ArticleCustomer loyalty: The competitive edge beyond satisfactionDouglas Pruden, Terry Vavra, Ravi Sankar|April 1, 1996