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Showing:High-Tech

Total: 153

ArticleHigh-tech sacrifices surge in Lent '09Quirk's Staff|March 1, 2009
ArticleMystery shopping program guides improvement of customer communication for business-to-business firmMarianne Hynd|March 1, 2009
ArticleHow StorageTek built its B2B satisfaction and loyalty research programJoan Fredericks, Hernando Gonzalez|March 1, 2007
ArticleIT firm seeks company-wide acceptance of findings from international qualitative projectKerry Cole, Shaan Rotolo|December 1, 2005
ArticlePre-research planning helps Texas tech firm put findings in motionLaura Patterson|March 1, 2005
ArticleAdaptation and innovation: successful product development in the Information AgeDouglas Malcom, Susan Spaulding|November 1, 2003
ArticleThe role of research in medical device designRobert Schumacher, Gavin Lew|June 1, 2003
ArticleUse corporate ethnography to understand and reignite your brandGerry Cain|May 1, 2003
ArticleResearch shows importance of service level agreements as potential marketing tool for communications firmsJoseph Rydholm|April 1, 2002
ArticleReaching IT professionals: online vs. telephone interviewingBrian Van Houten|May 1, 2001
ArticleQualitative/quantitative combo assists positioning of disposable hearing aidJoseph Rydholm|June 1, 2000
ArticleSatisfaction research can help technology companies thrive, not just surviveShahron Van Rooij|October 1, 1998
ArticleGTE Internetworking boosts satisfaction numbers through a customer-focused approach and an organization-wide commitmentRobert Brass|October 1, 1998
ArticleSnapshots of three firms' online research experienceJoseph Rydholm|July 1, 1998
ArticleWorldwide tracking study keeps IBM in touch with mainframe usersJoseph Rydholm|November 1, 1997