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Showing:CX/UX-Customer/User Experience

Total: 428

ArticleMicrosoft’s innovative research reveals what customers truly valueMarianne Moran Peterson, Tanya Pinto|August 17, 2020
ArticleKindness, CX and the bottom lineNicole Garberg|August 5, 2020
ArticleHow to support and sustain relationships in a new realityBrad Linville|July 31, 2020
ArticleConsumers look for safety before shoppingCatherine Gutierrez|July 28, 2020
ArticleInsights, Technology & Partnerships in 2020Maura Keller|July 20, 2020
ArticleSurvey Monitor July/August 2020Quirk's Staff|July 1, 2020
ArticleWhy marketing based on age cohorts doesn’t make senseAdam Cook|July 1, 2020
ArticleHow counterintuitive thinking can inject some fresh perspectives into your researchSusan Fader|July 1, 2020
ArticleUsing mystery shopping to find CX/UX pain pointsElaine Buxton|July 1, 2020
ArticleWhy planning and analysis are key to surviving in the new normalJune 8, 2020
ArticleTop Tips for Managing Your Insights Team through COVID-19Maura Keller|May 26, 2020
ArticleDiversity in media and advertising – a balancing actShira Glickman, Katrina Noelle|May 26, 2020
ArticleAre you influencing the strategic plan?Colin Buckingham|May 26, 2020
Article6 best practices for CX reporting in the age of multi-channel feedbackChristian Super|May 13, 2020
ArticleInnovation in disrupted times: Contextualizing emotional resonance of new productsChristina Liao|May 11, 2020