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Showing:1997

Total: 126

ArticleA look at the Indian market research industryRavi Iyer|November 1, 1997
ArticleBeyond customer satisfaction: measuring the components of competitivenessMichael Branham|October 1, 1997
ArticleTechnology firm conducts worldwide satisfaction research survey via e-mail, InternetJim Slevin|October 1, 1997
ArticleUse customer satisfaction research to drive quality improvementBrad Holleran|October 1, 1997
ArticleMarketing Research War Stories October 1997Art Shulman|October 1, 1997
ArticleLinking customer satisfaction and compensationJeff Ellis|October 1, 1997
ArticleProduct and Service Update October 1997Quirk's Staff|October 1, 1997
ArticleThe anonymity gradientBill MacElroy|October 1, 1997
ArticleResearch steers auto makers toward better customer satisfactionJoseph Rydholm|October 1, 1997
ArticleResearch Industry News October 1997Quirk's Staff|October 1, 1997
ArticleNames of Note October 1997Quirk's Staff|October 1, 1997
ArticleA simple method of setting priorities for improving customer serviceHoward Waddell|October 1, 1997
ArticleSurvey Monitor October 1997Quirk's Staff|October 1, 1997
ArticleVisualizing buyer behavior with unconstrained modelsBetsy Charles|October 1, 1997
ArticleCustomer satisfaction research in the physician's officeDavid Drachman|October 1, 1997