ArticleWhat is the impact of survey design on respondent engagement?Nallan Suresh, Michael Conklin|July 1, 2010
ArticleWhat effect does tabletop shape have on focus group dynamics and client viewing?Raul Perez|May 1, 2010
ArticleHow important is the respondent’s perception of survey length?Jennifer Drolet, Alice Butler, Steve Davis|November 1, 2009
ArticlePanel research providers respond to questions about their survey-invitation practicesDon Bruzzone, Jack Bookbinder|November 1, 2009
ArticleSatisfying no longer: Part III: Finding customer satisfaction's rightful placeDennis Murphy, Chris Goodwin|October 1, 2009
ArticleSatisfying no longer: Part II: The consequences of bad satisfaction measurementDennis Murphy, Chris Goodwin|August 1, 2009