ArticleFrom the Publisher Emeritus: Tom Quirk explains the origins of Quirk’s Marketing Research ReviewTom Quirk|October 1, 2011
ArticleFrom the Publisher: In satisfaction terms, this ship was the TitanicTom Quirk|November 1, 1998
ArticleFrom the Publisher October 1996: This satisfaction 'research' left the customer unsatisfiedTom Quirk|October 1, 1996
ArticleFrom the Publisher November 1990: One company's experience with customer satisfactionTom Quirk|November 1, 1990
ArticleFrom the Publisher March 1990: New book could help you avoid first-time focus group problemsTom Quirk|March 1, 1990