Top Companies Specializing in CX/UX-Customer/User Experience

As a tech-driven, full-service insights firm, we use human-driven, AI-powered research, cutting-edge tools, and cross-industry expertise to guide strategic decisions and help clients build stronger consumer connections.

Confero helps organizations see what is really happening across customer touchpoints, locations and frontline operations through mystery shopping, compliance audits, customer experience research and operational insights.

Discuss helps brands and agencies bring human understanding back to the heart of every business decision with direct access to the emotions and experiences of consumers around the world through human + Gen AI interviews and insights.

At Phase 5, we help clients on their journey to customer-centricity by bringing together expertise in marketing research, user and customer experience, innovation and design and advanced analytics.

Fueling Business Breakthroughs.

OfficeReports offers Excel and PowerPoint add-ins for market researchers to automate survey analysis and reporting, eliminating manual work and enabling fast, consistent, and branded report generation.

Alida helps leading brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation.

Applied Marketing Science, Inc. (AMS) is a full-service market research and consulting firm. Founded in 1989 with roots in the MIT Sloan School of Management, we specialize in providing market research, consulting, and expert insight.

Intouch Insight powers multi-location brands with cutting-edge CX and operational solutions. With 40+ years of expertise in mystery shopping and automation, we help businesses optimize performance and earn customers for life.

The world's most powerful quantitative research platform. Sawtooth serves researchers at Google, Microsoft, P&G, and 90+ countries with beautiful surveys and best-in-class conjoint and MaxDiff tools.

Lextant creates experiences that win in the market. Our approach helps you make smart choices, sharpen decisions, and eliminate guesswork, so you can move further, faster.

Escalent is an AI-enabled market research and advisory partner with unmatched industry depth.