Escalent

Escalent is an AI-enabled market research and advisory partner with unmatched industry depth. For 50 years, we have been catalysts of progress—turning a deep understanding of our clients’ worlds into smarter strategies and transforming human and market insight into action that helps brands outthink disruption. In 2023, Escalent acquired C Space and Hall & Partners to create a one-stop shop for industry intelligence, customer insight and brand strategy. Three distinct perspectives. One shared purpose: your brand’s growth.

Clients and industries

Escalent helps shape the brands that are reshaping the world. We work with ~400 blue chip brands across a wide variety of industries, including automotive and mobility, consumer goods and retail, energy, financial services, health and life sciences, technology, telecommunications and travel and tourism.

Solutions and expertise

We provide AI-enabled market research and advisory services from insights through implementation. Our data analytics and counsel help our clients solve issues related to markets, brands, products, customers and managed services. Our expertise includes primary, secondary and syndicated research, embedded teams, user experience research, insight communities, behavioral science, innovation through co-creation, design thinking and an inclusive research practice.

People

Escalent’s success is driven by extraordinary people across the globe. We guide our clients with strong points of view across brand building, customer experience, product innovation and business transformation. We don’t just deliver data. We transform data and insights into a profound understanding of what drives human beings and markets. And we work side-by-side with our clients as an extension of their team to move insights along the entire business continuum to streamline processes and accelerate productivity.

Certifications

Escalent maintains rigorous vigilance on the ever-changing global regulatory landscape. Our dedicated compliance team oversees adherence to MRS Fair Data principles, GDPR, CCPA and other relevant regulations to ensure our projects are run properly. Because we work for clients across many sensitive industries, we use a rigorous and well-tested information security program to ensure the confidentiality, availability and integrity of our systems. Organizations within Escalent Group (Escalent, C Space, and Hall & Partners) provide assurance of this integrity through annual SOC2 Type II auditing, third-party external penetration testing, as well as TISAX and ISO27001certification.

Locations

Headquartered in Livonia, Michigan, Escalent’s 1,600 experts work in 350+ cities across 13 countries, bringing global reach with a local heartbeat. From Detroit to London, Mumbai to Manila, our teams are rooted in the communities we serve.

Website

Visit escalent.co to see how we are helping shape the brands that are reshaping the world.