Online research is a broad, diverse and flexible area of research. The companies in this field have access to custom technologies and methodologies that can provide valuable, high-quality and cost-effective results for your marketing research project.
Online research experts can offer facial-coding technologies, niche data, proprietary platforms or online communities. Whether you’re looking for B2B insights, customer research strategies, qualitative or quantitative methodologies or data collection and analysis methods, these companies have you covered.
Borderless Access
Founded 2008 | 350+ employees
Ruchika Gupta, CEO
With digital-first products and specialized online research services, Borderless Access stands out as a company with proven market and business transformations cutting across industries and domains that connect brands with the voice of customers to create a positive business impact. Having worked with Fortune 100 clients for the past 15 years, we deliver validated, genuine customer insights using our proprietary quality framework and AI-ML technology. We use best-in-class digital tools with robust fraud detection methods. Borderless Access offers end-to-end research solutions including qualitative and quantitative insights, competitive and market intelligence, niche audience data and advanced analytics.
Phone 1-855-341-3800
borderlessaccess.com
Civicom Marketing Research Services
Founded 2000 l 500+ worldwide employees
Annie McDannald, Global Vice President, Marketing Research Services
Civicom CyberFacility® for IDIs and focus groups delivers secure web rooms hosted in our private cloud and integrates our proprietary global audio conferencing technology. Features include built-in polling, surveys, dynamic presentation capabilities for showcasing stimuli or message testing, data anonymization options and chat capabilities where interviewers can talk with client observers or respondents privately. Trust your online IDIs and focus groups to Civicom® Marketing Research Services, the global leader with over 20 years of experience in providing ResTech solutions combined with client service excellence. Your project success is our No. 1 priority.
E-mail inquire@CivicomMRS.com
Phone 1-203-413-2423
www.CivicomMRS.com
Eleven Market Research, LLC
Founded 2021 | 7 employees
Brandon Johnson, CEO
ElevenMR is a global market research company and the only data collection partner you need. We are a unique mix of market research experts with over 20 years of experience. Whatever your consumer, B2B or health care research objectives are, we can help with your quantitative project needs. Not only do we vet and partner with the universe of online panels, but we also offer a custom-dialed phone methodology for lower-incidence or specialty B2B audiences. We also provide unparalleled full-service project management including consulting, screener and survey review, programming and coding/tabulations. Let us show you what we can do! E-mail us at bids@elevenmr.com.
EthOS
Founded 2009
Paul Chesterman, Partner
EthOS is an innovative qualitative research platform that’s revolutionizing the way companies understand customers and their experiences. We empower research teams with advanced tools to capture omnichannel touchpoints, providing real-time insights into ever-changing needs, attitudes and behaviors. Immerse yourself in the lives of your customers through in-the-moment videos, pictures and screen recordings, then leverage AI to unearth rich, real-world insights. You have the flexibility to recruit from your own networks or our extensive participant pool, ensuring you pinpoint your exact target audience. Boost your customer empathy and qualitative research efficiency with EthOS.
Phone 1-832-356-6010
www.EthOSapp.com
Fieldwork
Founded 1980 | 400 employees
Steve Raebel, President
Five reasons to choose Fieldwork for your online research! Let us support you! We know what you need. 1. Social prowess: We know how to find exactly who you want to hear from. 2. Our focus is recruiting low-incidence specialists. Over 1 million nationally dispersed respondents. 3. Tailored solutions: We embrace your unique requirements and provide personalized solutions. 4. Local and national reach: Our social prowess and diverse and vast collection of databases opens doors to the world. 5. Global expertise: Explore opportunities with our international recruitment capabilities, vetted and trusted recruiting partners in 50 countries with integrity and high standards of ethics. Focus on the research. We’ll do the rest!
Phone 1-800-863-4353
www.fieldwork.com/market-research-services
FlavorWiki
Founded 2017 | 60 employees
Daniel D. Protz, CEO
FlavorWiki is a leading product and consumer experience platform revolutionizing digital research for food and ingredient companies worldwide. With over 100 million data points processed every year and a global community of testers of more than 1 million real consumers, FlavorWiki empowers innovation teams globally by providing fast, cost-effective and actionable insights. The FlavorWiki platform is an intuitive and easy-to-use tool that can collect, aggregate and analyze hedonic and sensory data with the use of proprietary AI and machine learning. Consumer insights, R&D, marketing and sales teams can leverage the FlavorWiki technology by centralizing all their research data needs in a single place for more agile and accurate decision-making. Integrating video and photo capture features, data validation and powerful statistical tools, the FlavorWiki platform is the perfect all-in-one software solution to drive product innovation and consumer satisfaction.
E-mail daniel@flavorwiki.com
Phone +41 79 137 2228
business.flavorwiki.com
Fuel Cycle
Founded 2007 | 125 employees
Eran Gilad, CEO
Fuel Cycle unleashes the power of decision intelligence for legendary brands. We achieve this by enabling brands to rapidly capture and act on the mission-critical insights required to launch new products, acquire customers and gain market share. Our technology enables decision makers to maintain constant connections with their customers, prospects and users to uncover real-world actionable intelligence and insights. By integrating human insight with critical business data and through automated quantitative and qualitative research solutions, the Fuel Cycle Research Engine powers product innovation, brand evolution and enhanced user experience.
1-323-556-5400
www.fuelcycle.com
Full Circle Research
Founded 2013 | 20 employees
Adam Weinstein and Nate Lynch, Co-CEOs
Named the 2021 Panel Company of the Year by The Marketing Research and Insight Excellence Awards (powered by Quirk’s), certified to ISO since 2014, GDPR-compliant and co-founder of the global ISO awareness campaign #QualityForAll, Full Circle leads the industry in online sample quality. The company’s award-winning survey experience, HoNoR®, marries advanced tech, flexible community strategies and industry-leading quality controls to deliver immediate access to proven-purest data, whether via its vibrant panel of millions or InstaConnect®, its premium programmatic solution that captures hardest-to-reach audiences. A staple on Inc. 5000 (2017-2023) and one of the highest-scoring businesses on Inc.’s 2022 Best Workplaces, Full Circle’s foresight and agility result from a consultative approach delivered by diverse industry veterans.
Phone 1-301-762-1972
iLoveFullCircle.com
Global Survey
Founded 2008 | 50 employees
Mayank Bhanushali, Founder and Managing Director
Global Survey is your top choice of solutions partner for end-to-end project management needs. We augment your research operations by making available top-of-the-line infrastructure setup, proven processes and highly trained personnel for every stage of the operational life cycle of a research study. Under this engagement model, you keep control over the client interaction and overall management, while we help move the project successfully from survey scripting and data analytics to reporting and visualization. Engaging with us at Global Survey for our end-to-end project management capabilities provides multiple business benefits. You can apply economies of scale and execute a bigger volume of projects without the need to hire and maintain costly human capital in-house.
Phone +91-740322 0322
www.globalsurvey.gs
Harmon Research
Founded 2009 | 127 employees
Stephanie Vincent, Executive Vice President
Harmon Research is an insights research company that specializes in data collection. We conduct international studies across more than 43 countries, we have conducted hundreds of studies that spanned a minimum of 10 countries, showcasing our global reach and expertise. We provide our clients with a proprietary panel that goes through constant quality-control checks. We take pride in our robust quality assurance program, DataDefense, which reviews our data before, during and after the survey. Our surveys have numerous safeguards, such as cut-and-paste blocking, IP geo-check and open-end review, to ensure the highest-quality data. Harmon Research’s strength lies in our skills and service. Our dedicated account management team is always available to answer questions and sharpen the scope of our research and our team of experienced researchers produce swift and cost-effective results.
Phone 1-714-881-2590
www.harmonresearch.com
InnovateMR
Founded 2014 | 250+ employees
Lisa Wilding-Brown, CEO
InnovateMR is a full-service sampling and ResTech company that delivers faster, quality insights from business and consumer audiences utilizing cutting-edge technologies to support agile research. As industry pioneers, InnovateMR provides world-class end-to-end survey programming, targeted international sampling, a highly engaged and résumé-verified B2B community for qualitative research through Ivy Exec, quantitative insights and customized consultation services to support informed, data-driven strategies and identify growth opportunities. Known for their celebrated status in customer service and results, InnovateMR combines boutique-level service with extensive global reach to achieve partner success.
Phone 1-888-229-6664
www.innovatemr.com
Ironwood Insights Group, LLC
Founded 2017 | 300 employees
Brian Cash, VP Research Services
Ironwood Insights Group is an industry leader in online and multimodal (online + telephone) research. Our team of seasoned consultants and program managers offer clients a range of advisory services for each stage of their online research projects: sample design and management, survey design, data collection and analysis. With the recent introduction of IRONWOOD ONLINE, we also offer an agile technology platform that aggregates samples from leading access panels quickly and seamlessly. IRONWOOD ONLINE creates cost-effective, “best-in-breed” online samples that are more comprehensive, finely tuned and provide higher quality. And in real time, we employ AI technology and rigorous project management protocols to authenticate respondents and ensure the quality of survey responses...higher-quality data ensures greater reliability of results! Contact us to learn more about how the synergy of Ironwood’s online capabilities provides clients with a clear competitive advantage for even the most complex online research challenges.
E-mail info@ironwoodinsights.com
Phone 1-602-661-0878 x2110
www.ironwoodinsights.com
Just The Facts Inc.
Founded 1994
Bruce Tincknell, Managing Director
Quality research at budget-friendly costs! For 30+ years clients have rated JTF’s ONLINE RESEARCH as the No. 1 in cutting-edge tools providing rich insights. Our online research methods use an array of techniques to better assess a product/service’s hidden advantages. It’s used in both B2C and B2B environments to uncover customers’ motivating actions, behaviors and decision-making. Our tool kit uses an array of tech-savvy online techniques providing the most robust insights. JTF is your “go-to partner” for high-quality online methods. Your research investment leads to optimal business strategies, achieving stronger sales, profits and ROI. Let’s discuss your specific needs, ensuring your initiatives are aligned with customer expectations! WE LISTEN TO YOU! Call today for a no-obligation consultation or e-mail info@jtfacts.com. Testimonials: www.justthefacts.com/testimonials-x-30.
Phone 1-847-506-0033
www.justthefacts.com
L&E Research
Founded 1984 | 250 employees
Brett Watkins, CEO
L&E Research provides nationwide recruiting, advanced technology and industry-leading client service to unlock powerful business insights. That’s why L&E Research is 99% client recommended. True insight is the result of asking the right questions with the right people. On-site, off-site or online...we utilize the best talent and technology to make the best connections with our clients, and our community, to deliver proven superior qualitative research. As experts in qualitative research recruitment, we know that finding the right people to talk to is key to a successful project. L&E Research recruits the best respondents and provides a safe and confidential environment to enable a valuable exchange. Contact us today to learn about our qualitative and quantitative recruiting capabilities.
E-mail bidrequest@leresearch.com
Phone 1-877-344-1574
www.leresearch.com
Market Xcel
Founded 2000 | 600 employees
Jaceey Sebastian, VP of Client Development, Market Xcel, USA
Market Xcel – Where insights meet excellence! Empowering over 700 clients worldwide, we own and manage top-quality online and mobile panels drawing from 28 million+ highly profiled respondents across 80+ countries. Our services include full-service solutions featuring survey scripting, data collection and processing, along with tailored sample-only services. We uphold rigorous data security standards, adhering to ESOMAR, GDPR and localized protocols. We provide 24/7/365 bidding and panel management support, delivering 11K daily completions. Our panellists undergo double opt-in verification and are sourced from a wide range of web channels like websites, social influencers, web apps and online campaigns. For all your online research requirements, reach out to us at jaceey.sebastian@market-xcel.com.
Phone 1-718-902-6016
us.market-xcel.com
Murray Hill National
Founded 2013 | 35 employees
Susan Owens, COO
Clients trust Murray Hill National with thousands of studies per year as their research partner. In return, we deliver valuable solutions and high-quality recruitment and data collection for their consumer, health care, business-to-business and technology projects. Specializing in all methodologies and audiences, we have the ability to host and deliver your results across the U.S. For the last 25 years, the executives at Murray Hill National LLP have worked diligently and advanced to one of the leading data collection and recruitment companies in the U.S. Our teams are committed to meeting your research needs. We provide high-quality recruitment with access to 3.5 million consumers, 500,000+ B2B executives/professionals, 500,000 physicians, nurses and more, and we organize 100+ patient panels. Our qualitative services extend far beyond the traditional focus group. Our services include online, digital, remote, home use tests and any other methodology needing to find an audience with feedback or expert knowledge. Call us today for your next project, your “national” recruiting experts!
Phone 1-972-707-7645
www.murrayhillnational.com
OvationMR
Founded 2017 | 20+ employees
Jim Whaley, CEO
It’s a great day for discovering why…we believe in expanding opportunities for researchers to do the work you believe in and can stand behind, for your company, your community and your cause. You get fast, reliable answers for insightful decisions with OvationMR. Significantly improve your online research success with dependable survey data from B2B and consumer audiences. OvationMR services cover sampling, programming and hosting, translations and design and analysis for brand tracking studies, market segmentations, conjoint analysis, awareness and usage studies, customer experience, concept testing and political polling. Our clients include research practitioners, consultants, governments, NGOs and global brands. We offer survey audience sampling and supporting research services globally. Contact us today at info@ovationmr.com.
Phone 1-212-653-8750
www.ovationmr.com
Precision Opinion
Founded 2007 | 750-1,000 employees
Matthew McCoy, Chief Operations Officer
For nearly 20 years Precision Opinion has provided its clientele with boutique data collection and consulting services. With a rich history in online methodologies, programming, fielding, sample procurement, custom proprietary panel development and multimodal research, Precision has the experience to solve your greatest research challenges. Additionally, we offer 600 in-person CATI interviewing stations, SMS text-to-web, mail-to-web, IVR and analytics. Since 2022, the new executive leadership team has built upon our quality tradition, reinvented our corporate culture and reaffirmed our commitment to our clients and employees. Clients have called us the most trusted name in data collection, but it’s our job to remain unbiased.
Phone 1-702-286-7700
www.PrecisionOpinion.com
Recollective
Founded 2011 | 100 employees
Alfred Jay, CEO
Recollective created the industry’s best qualitative research platform to help researchers bring brands and customers together to win as one. With the most flexible and complete set of tools at their fingertips, researchers can easily bring any methodology to life and get projects into field faster than ever before. Recollective’s platform facilitates the entire online research process, including participant screening and onboarding, qualitative and quantitative activity-based research, socialization, analysis and reporting. For over a decade, market research agencies and brands across the globe discover how to research happy with Recollective.
Phone 1-613-230-3808 x237
www.recollective.com
Recruit and Field Inc.
Founded 2009 | 32 employees
Josh Dyszel, CEO
Kristin Ameruoso, Vice President of Qualitative Research
We’ve got your back! Everything we do at Recruit and Field (R+F) ensures that you (agency and market research users) can confidently deliver quality results that meet the project’s insights objectives. What sets R+F apart is our team’s creativity and agility; the ability to analyze each project, identify and communicate barriers to success and react quickly to changing needs. From your initial briefing call, real-time, reliable and dependable communications with clients are the basis for all our services. We welcome inquiries and bids (bids@recruitandfield.com) for consumer, B2B and health care projects. R+F is a nationwide qualitative recruiter comfortable and creative in using traditional and digital methods.
Phone 1-646-400-5650
www.RecruitAndField.com
Second To None
Founded 1989 | 65 employees
Jeff Hall, CEO
Second To None is a leading customer experience research agency, specializing in omnichannel mystery shopping, online research, voice-of-customer surveys and sales/marketing compliance audits for consumer-facing brands across North America. We help multilocation companies deliver consistent, intentional and authentic customer experiences. Full-service solutions include program design, data collection and analytics, grounded in solid statistical science and strategic relevance. Brand leaders leverage our assessments of operational standards through mystery shopping and online research initiatives for true competitive advantage. Our nimble, custom solutions deliver real-time insights, enabling you to take action, affect positive change and drive improved business performance.
Phone 1-734-302-8400
www.stn.com
Skopos World
Founded 1995 | 125+ employees
Darren Mark Noyce, Founding Father
Skopos World is the long-established, award-winning, global insights group (Europe, China and across the planet). We deliver research skills and expertise to help clients maximize opportunities originating from “new world” developments. Our modern qual/quant research tool kit fuses intellect with insight and local knowledge. We deliver the scope and scale – combined with the right attitude and agility – today’s brands need. Our experts ensure the work is trusted and actioned. Skopos pioneered online/digital research in the 1990s, building the first internet panel (OpinionPeople™) in Europe; and since launched the leading-edge community platform (Spasys™); introduced Deepr™ for Qual-At-Scale™; and trail-blazed mobile studies and digital UX. Throughout, we have NEVER lost our can-do attitude. Darren Mark Noyce, founder and fellow of the MRS/CIM/RSS (ex-Harris Interactive director (Europe/NYC)), often contributes to industry conferences/articles/books around the world.
Phone +44 (0) 207-953-8359
www.Skopos.World
Symmetric, A Decision Analyst Company
Founded 2016 | 150 employees
Jason Thomas, CEO of Symmetric
Symmetric owns and operates American Consumer Opinion®, a worldwide online panel that reaches over 7 million consumers in 200-plus countries, spanning North America, Latin America, Europe and Asia. Consumers can sign up to become members in one of 11 languages and complete demographic profiles are maintained for each household. Symmetric also operates five B2B worldwide online panels: Physicians Advisory Council®, Medical Advisory Board®, Executive Advisory Board®, Contractor Advisory Board® and Technology Advisory Board®. Symmetric places a high value on representative samples, scientific sampling methods and advanced fraud-detection systems. Our online panels are carefully balanced, continually refreshed and systematically cleaned. Non-responders, speedsters and cheaters are continually purged. Symmetric provides sample for quantitative and qualitative research (focus groups, depths interviews and ethnographies). Additional services include programming, hosting, online communities, tabulation, coding and IHUT mailing.
Phone 1-817-649-5243
www.symmetricsampling.com/panels