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Full-service research platform

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Our consultants are seasoned industry experts who uncover the insights you need to propel positive, powerful outcomes for your organization.

Welcome to the third wave of modern marketing research

Modern market research first moved online at the dawn of the millennium. In the 2000s, it evolved into highly formalized e-mail-based panels and DIY tools. Today, we’re delivering deeper, richer and more actionable insights, at scale through modern mobile messaging services instead of e-mail; agile, on-demand, organic, immersive and conversational.

A close up of a phone showing survey results on the top frustrations with video calls.

How we’re different

Traditional research feels more like a test than a meaningful brand engagement – which is what people crave. Our proven process blends: 

  • Agile research methods: Connect with consumers in real time to uncover moments that matter most
  • Sophisticated tooling: Harness the power of quant and qual methodologies through one robust system
  • Mobile-first engagement: Connect with consumers where they’re most comfortable sharing their thoughts and feelings
  • Dynamic mobile reports: Shareable on-the-go insights for any type of stakeholder, with robust quant and qual all in one learning stream

Close up of a phone screen showing a conversation with Rival.

Rethink your research for the mobile-first generation

Reach3’s approach leverages software from Rival Technologies, our sister company under The Rival Group. Rival develops voice, video and chat solutions that make it easy for enterprises to create mobile agile communities of customers, fans or employees that enterprises can continuously engage for insights.

Rival has revolutionized the insights community by employing conversational technologies that reach a broad range of demographics through SMS, social media and messaging apps.

Let’s make the connection:

Rival and our sister company, Reach3 Insights are part of Rival Group Inc.