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Showing:Financial/Investment/Banks

Total: 192

ArticleA look into the mindset of Boomer retireesSheila Reilly|July 1, 2008
ArticleA stimulus package penny saved is a stimulus package penny earnedQuirk's Staff|April 1, 2008
ArticleAs banks strive to build relationships, a national tracking study finds that good service is still key for customersDebra Dahab, Laura O'Gara, Julian Vermass|October 1, 2007
ArticleCase studies show value of mixing traditional and technology-based qualitative approachesMarla Commons|May 1, 2007
ArticleBy The Numbers: Increase survey response rates by increasing relevancePhilip Derham|October 1, 2006
ArticleAriba’s satisfaction research program has made listening to the customer a company-wide habitRoger Blumberg|October 1, 2006
ArticleAn online survey instrument gives American Express valuable insights for developing its advertising and marketing programsJoseph Rydholm|April 1, 2005
ArticleBuilding client loyalty yields strong ROI for financial services providerJohn Chisholm, Lois Koch|October 1, 2004
ArticleSuccessful in-depth research among senior financial executivesJohn Laurino|April 1, 2003
ArticleMystery shopping strategies for the financial services industryFrank Aloi|January 1, 2003
ArticleMystery shopping isn't customer researchTracey Conners|January 1, 2003
ArticleCosta Rican worker choose what they want from a pension service providerCarlos Denton|November 1, 2002
ArticleSatisfaction research confirms employees' view that Farm Bureau is tops in serviceKristi Gale|October 1, 2002
ArticleFidelity Investments finds respondents like phone-Web survey optionJohn Allison, Chris O'Konis|July 1, 2002
ArticleResearch on new financial services product shows that laddering can be conducted onlineKalpana Biswas, Brenda Johnson, Diane Liewehr|June 1, 2002