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Showing:2001

Total: 147

ArticleWorking with marketing research: a message to marketersRobert Walker|October 1, 2001
ArticleIs your satisfaction measurement system working?Stacey Sacks|October 1, 2001
ArticleOngoing satisfaction measurement adds to Japanese janitorial firm's bottom lineSteven Lewis|October 1, 2001
ArticleLong John Silver's relies on IVR to measure customer opinionsGene Stefaniak, Z.R. Tasby, Bruce Westcott|October 1, 2001
ArticleManaging data from multimedia studiesDave Koch|October 1, 2001
ArticleSatisfaction programs are key for manufacturers caught between declining prices and increasing raw material costsBill Barnes|October 1, 2001
ArticleResearch Industry News October 2001Quirk's Staff|October 1, 2001
ArticleTrade Talk: From the mountains to the prairiesJoseph Rydholm|October 1, 2001
ArticleTest your product before it goes onlineKaren Seidler-Patterson|July 1, 2001
ArticleResearch provides insights to guide Web designScott Young|July 1, 2001
ArticleProviding incentives in the Internet AgeSharon Funk, Garth McCallum-Keeler|July 1, 2001
ArticleCustomers as consultants: is anybody listening?Amy Yoffie|July 1, 2001
ArticleUsing conjoint analysis for Web site developmentLiz Vandenberg, Jonathan Schneider|July 1, 2001
ArticleTrade Talk: An Internet comfort zone?July 1, 2001
ArticleQualitatively Speaking: Don't say the f-wordCarey Rellis|July 1, 2001