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Showing:Customer Loyalty

Total: 260

ArticleMaintaining customers through customer satisfaction scoresJason Baldree|June 8, 2022
ArticleUnderstanding your audience through customer experienceRoss Wainwright|May 18, 2022
ArticleCustomer CX and pandemic changes: London session review from ZinklarAndy Ainsworth|May 9, 2022
ArticleGen Z and agile research: Chicago session review from Burke Inc.Maggie Ledbetter, Jaswant Singh|May 6, 2022
ArticleOutback cut the CCO role. Is customer satisfaction at risk?Stephen Crewdson|March 7, 2022
ArticleHow to create raving fans in B2B marketsAlan Hale|March 1, 2022
Article4 trends changing customer and employee experiences: Part 2Radi Hindawi, Jim Katzman|February 21, 2022
ArticleLoyalty, pricing and customer behaviors in 2022Emily C. Koenig|February 17, 2022
ArticleInnovative Products and Services November/December 2021Quirk's Staff|November 1, 2021
ArticleClimate change and sustainability weigh heavily on AmericansRon Ruffinott|October 25, 2021
ArticleMeasuring and managing customer delightScott Broetzmann, John Goodman, Thomas Hollmann, Sally Hurley|October 1, 2021
ArticleA longitudinal view of satisfaction researchDoug Berdie|October 1, 2021
ArticleConsumer loyalty and shopper behaviors post-COVIDJola Burnett|July 12, 2021
ArticleBrand loyalty and customer retention: The fundamental issuesKevin Gray, Koen Pauwels|July 12, 2021
ArticleInsights Q&A: Values are the new drivers of customer loyaltyQuirk's Staff|July 1, 2021