Marketing Research Articles and Video

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ArticleAlexa, what’s the state of voice shopping in 2019?Will Hall, Matt Lang|October 7, 2019
ArticleHow customer touchpoints interact to drive loyalty, satisfaction and revenueMike Grigsby|October 1, 2019
ArticleRethink the customer experience to drive brand growthFiona Blades|October 1, 2019
ArticleUsing UX research to help create new products and servicesMichael Carlon|October 1, 2019
ArticleAsk the Expert October 2019Quirk's Staff|October 1, 2019
Article20 steps to make Net Promoter Score more actionable for B2BAlan Hale|October 1, 2019
ArticleBefore You Go: 10 minutes with James Petretti, Sony Pictures TelevisionEmily C. Koenig|October 1, 2019
ArticleGetting the most from your CX marketing researchJohn Goodman|October 1, 2019
ArticleIn Case You Missed It... October 2019Quirk's Staff|October 1, 2019
ArticleU.S. 2019 video game industry trends, revenue and growthMat Piscatella|September 27, 2019
ArticleCommunicating with consumers during a merger or acquisitionKate Harris, Jeffrey T. Johnson|September 25, 2019
ArticleNo, your friends are not a focus groupMario X. Carrasco|September 25, 2019
ArticleHow star ratings and reviews impact sales around the worldKoen Pauwels, Thomas Fandrich|September 23, 2019
ArticleAd testing: Real vs. simulated social media feedsMarija Smudja|September 23, 2019
ArticleThe forgotten demographic: reaching Baby Boomers in online studiesKelly Barnard|September 20, 2019