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Total: 13

ArticleA refinement of the Kano methodCarl Jago|November 1, 2025
ArticleDull data: Harnessing creativity and methodology for meaningful insightsLizzy Munro|February 25, 2025
ArticleTips for using Johnson's relative weights analysisMichael Lieberman|August 7, 2023
ArticleEncourage your instinctive intellectual curiosity while advancing your insightsQuirk's Staff|March 1, 2023
ArticleWhy the Kano model wears no clothesTerry Grapentine|April 1, 2015
ArticleBest practices for key driver analysisKevin Gray|February 1, 2014
ArticleConsiderations in using the Kano method for international new-product surveysMichael Latta|April 1, 2013
ArticleData Use: Design performance: the Kano modelMichael Lieberman|October 1, 2008
ArticleUse of the Kano method keeps Honeywell attuned to the voice of the customerKaren Goncalves, Michelle Goncalves|April 1, 2001
ArticleWorking with the Kano methodKaren Goncalves|May 1, 2000
ArticleCustomer-driven concept and product developmentCamille Nicita, Christi Walters|January 1, 2000
ArticleAssessing customer requirements: the Kano methodVince Farace, Mike Swenson|October 1, 1998
ArticleFirst-time use of Kano method helps Carrier Corp. research buyers of its air conditioning unitsJoseph Rydholm|November 1, 1997