ArticleAnnual study shows consumers have grown tired of thinking about energySuzanne Shelton|March 1, 2008
ArticleDespite their customers' lack of choices, utilities can still benefit from measuring the multiple aspects of loyaltyChris Parcenka|March 1, 2008
ArticleResearchers continue making their feelings known in part II of a report on the 2007 Confirmit Market Research Software SurveyTim Macer, Sheila Wilson|March 1, 2008
ArticleSurvey aims to unearth a better understanding of the people who analyze masses of informationKarl Rexer, Paul Gearan, Heather Allen|March 1, 2008
ArticlePitney Bowes uses customer touchpoint management to deliver targeted and relevant serviceJames Heisler, Mark Perline|March 1, 2008
ArticleSuccessful B2B research requires insight generation, not just data gatheringKieron Mathews|March 1, 2008
ArticleA look at the current market for customer information systems in the North American utility industryChristopher Perdue|March 1, 2008
