Top Companies Specializing in Customer Satisfaction Studies

Just The Facts, Inc. "Our passion...unique research solutions for sound decisions." Global capabilities, personal attention and comprehensive services set us apart as your "go-to", full service, consultative strategic research firm.

C+R Research delivers tailored insights to help brands grow. With cultural expertise, creativity, and a client-focused approach, we design custom research that inspires confident decisions and drives meaningful business outcomes.

Curion is a leader in sensory evaluation and consumer product research having pioneered many of the sensory methodologies considered industry standards today.

We specialize in customer journey mapping (B2C and B2B), shopper insights, brand tracking and full-service research. Clients include Google, Amazon, Wal-Mart, Dannon, Michelin, Panera, Penn Mutual, HearUSA, Direct Selling Association.

A trusted global panel and market research services leader, CatalystMR’s panels are widely recognized for our 55 million+ pre-targeted census rep consumers, B2B and health care professionals across 59 countries.

B2B International is a global, full-service market research firm dedicated to researching business-to-business markets. We help clients to make smarter decisions driven by insights, empowering them to grow.

As a tech-driven, full-service insights firm, we use human-driven, AI-powered research, cutting-edge tools, and cross-industry expertise to guide strategic decisions and help clients build stronger consumer connections.

As a tech-driven, full-service insights firm, we use human-driven, AI-powered research, cutting-edge tools, and cross-industry expertise to guide strategic decisions and help clients build stronger consumer connections.

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate business transformation and grow.

Global pioneer in strategic insights among generational segments, multicultural groups, women consumers, people with disabilities, and other diverse consumers. Qualitative/quantitative, Accelerated Solutions, in-language capabilities.

Intouch Insight powers multi-location brands with cutting-edge CX and operational solutions. With 40+ years of expertise in mystery shopping and automation, we help businesses optimize performance and earn customers for life.

OfficeReports offers Excel and PowerPoint add-ins for market researchers to automate survey analysis and reporting, eliminating manual work and enabling fast, consistent, and branded report generation.

Confero provides customer experience research services to leading brands, multi-unit and independent growth companies. Clients get the business intelligence needed to grow sales, build brand loyalty and increase bottom line results.

Markelytics Solutions is a leading global market research company providing end-to-end research solutions. With data privacy and superior data quality coupled with a quick turnaround, we are a one-stop shop for all the research needs.

Leading data collection company in quant and qual research. Our native interviewer network, we run 1M+ interviews yearly in 35+ languages. Our XR tool, Rexee, creates virtual environments for immersive and interactive research.

Blix is an AI-powered verbatim coding and sentiment analysis software helping researchers and brands quantify open-ended feedback from surveys, reviews, and more, transforming textual data into actionable insights quickly and easily.

We are a full-service market research agency specializing in health care, B2B and B2C studies across Asia Pacific and Middle East regions delivering actionable insights through customized methodologies and deep regional expertise.

Forza Insights Group provides unmatched expertise in the restaurant, product development and optimization, menu, food service, grocery and hospitality/outdoor sectors. Restaurant and food service experience across all categories.

For 50+ years, Irwin Broh Research has been conducting market research; often serving as an extension of our clients’ internal marketing departments. Let us become an extension of your team!

A global research and consulting firm specializing in Market, Product, Customer, Competitive, and Emotion Intelligence. We provide actionable insights and work across industries like Automotive, Healthcare, and more.