Top Companies Specializing in Customer Satisfaction Studies

Fueling Business Breakthroughs.

We offer marketing and UX research, recruiting/fielding and analysis/reporting, as well as a research participant panel, researcher staffing and usability labs. We conduct qual/quant studies to enhance customer and user experiences.

Fathom transforms open-ended analysis. It is 10 times faster, 5 times more detailed and effortlessly intuitive. Using AI and human oversight, it delivers unmatched thematic coding, sentiment analysis and insights across 136+ languages.

ReconMR specializes in providing solutions to areas such as government, university, media, political and health care. We combine expertise and cutting-edge technology for superior results, empowering clients with actionable insights.

Kadence International is a global market research agency with a radically personal approach. While we span the globe, we’re all about one-to-one connections. Connecting the dots to elevated decisions.

With reach to about 3 million individuals in 130+ countries, CLC conducts strategic qualitative and quantitative research in multiple localized languages on a worldwide basis, specializing in advanced analytic techniques.

Kadence International is a global market research agency with a radically personal approach. While we span the globe, we’re all about one-to-one connections. Connecting the dots to elevated decisions.

Mindfield is your 40+ year experienced, quality driven full service data collection provider.

Customer Service Profiles (CSP) is a premier provider of voice of the customer research and market research solutions.

Our company offers full-service research expertise in all areas quantitative and qualitative consumer tests, including mock juries, usability studies, sensory evaluation, consumer panels and online survey management.

Ascribe by Voxco empowers researchers to analyze open-ended comments easily. Coder and CX Inspector, industry-leading solutions, provide manual, AI-assisted or fully automated text analysis for fast and reliable results.

KLC delivers always-on human insight. We’ve been building and running custom insights communities (MROCs) longer than almost anyone, our solutions help companies build better experiences, better marketing and better products!

Our research process is creative, diligent & passionate no matter the service (Project Management, Consumer Engagement, Recruiting, Designing Methodologies, Data Collection, Moderator/Analysis) enabling you to proceed with confidence.

We turn your survey response verbatims into quantified, actionable management information. We deliver on time, every time!

In today’s research environment, you need answers fast and tools that help you scale. QuestIC by The Harris Poll builds always-on, custom insight communities that let you co-create with your most engaged consumers.

In today’s research environment, you need answers fast and tools that help you scale. QuestDIY is The Harris Poll's agile, AI-powered survey platform that launches sound research in minutes and receive same-day results.

In today’s research environment, you need answers fast and tools that help you scale. QuestCX by The Harris Poll gives brands the tools to measure and act on the signals that shape the full customer experience.

In today’s research environment, you need answers fast and tools that help you scale. QuestAI by The Harris Poll supercharges qualitative research by applying advanced AI to focus group and open-ended feedback.

NAXION (formerly National Analysts Worldwide) is a unique research-driven consultancy that integrates sophisticated methodologies with specialized industry expertise to guide important business decisions.

Award-winning and internationally accredited strategic insight agency specialising in consumer, business (B2B) and helping businesses create Brand Momentum.