Top Marketing Research Companies Specializing in Journey Mapping

Journey mapping is a tool companies use to help document the customer experience from the customers own perspective. It documents the experience from initial contact, through the process of engagement and into a long-term relationship. The goal is to understand the customer’s greater motivation, what they wish to achieve, and their expectations of the company.These articles cover all aspects of Journey mapping and marketing research.

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Journey Mapping
Total: 30
  • Address
    150 N. Michigan Ave., 34th Floor
    Chicago, IL 60601
    United States
    100% of Profile Completed

    C+R Research

    Chicago, IL

    Key Categories
    Cultural Insights Online Communities - MROC Qualitative Research Quantitative Research Shopper Insights
    C+R Research delivers tailored insights to help brands grow. With cultural expertise, creativity, and a client-focused approach, we design custom research that inspires confident decisions and drives meaningful business outcomes.
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  • Address
    666 Third Ave., 15th Floor
    New York, NY 10017
    United States
    100% of Profile Completed

    Savanta

    New York City, NY

    Key Categories
    Brand/Image Tracking Data Analysis Data Collection Field Services Hybrid Research (Qual/Quant) Marketing Research-Full Service
    We inform and inspire through powerful data, empowering technology and high-impact consulting, all designed to help our clients make better decisions and achieve faster progress.
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  • Address
    10 Wilsey Square, Suite 102
    Ridgewood, NJ 07450
    United States
    100% of Profile Completed

    Provoke Insights

    New York City, NY

    Key Categories
    Advertising Research Brand Equity Brand/Image Tracking Concept Testing Market Segmentation Studies
    Provoke Insights solely focuses on research for branding, advertising, media and content marketing initiatives. The firm’s innovative approach empowers brands to navigate today’s cluttered marketing space.
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  • Address
    8000 I.H. 10 W., Suite 600
    San Antonio, TX 78230
    United States
    100% of Profile Completed

    Gold Research, Inc.

    San Antonio, TX

    Key Categories
    CX/UX-Customer/User Experience Data Collection Field Services Focus Group-Online Marketing Research-Full Service Shopper Insights
    We specialize in customer journey mapping (B2C and B2B), shopper insights, brand tracking and full-service research. Clients include Google, Amazon, Wal-Mart, Dannon, Michelin, Panera, Penn Mutual, HearUSA, Direct Selling Association.
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  • Address
    7001 Columbia Gateway Drive
    Columbia, MD 21046
    United States
    100% of Profile Completed

    B2B International

    Baltimore, MD

    Key Categories
    Brand Positioning Studies Bus.-To-Bus. Research CX/UX-Customer/User Experience Market Opportunity Studies Product Development Research
    B2B International is a global, full-service market research firm dedicated to researching business-to-business markets. We help clients to make smarter decisions driven by insights, empowering them to grow.
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  • Address
    350 Second St.
    Dunellen, NJ 08812
    United States
    100% of Profile Completed

    Starlight Analytics

    New York City, NY

    Key Categories
    Artificial Intelligence / AI Focus Group-Online Marketing Research-Full Service Product Testing Research Qualitative Research
    Starlight Analytics is a boutique consumer and market insights consultancy helping growth-focused brands turn complex data into clear, actionable decisions across brand, innovation, pricing and go-to-market strategy.
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  • Address
    175 Sunnynoll Court
    Winston-Salem, NC 27106
    United States
    67% of Profile Completed

    Bellomy

    Greensboro/Winston-Salem, NC

    Key Categories
    Artificial Intelligence / AI Brand/Image Tracking CX/UX-Customer/User Experience Online Communities - MROC Segmentation Studies
    As a tech-driven, full-service insights firm, we use human-driven, AI-powered research, cutting-edge tools, and cross-industry expertise to guide strategic decisions and help clients build stronger consumer connections.
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  • Address
    301 Congress Avenue, Floor 12
    Austin, TX 78701
    United States
    67% of Profile Completed

    Knit

    Austin, TX

    Key Categories
    Hybrid Research (Qual/Quant) Software-Data Analysis Software-Online Qualitative Software-Qualitative Software-Survey Design & Analysis
    Knit helps researchers run agency-quality quant and qual research at DIY costs, by taking the most time-intensive research tasks off their plate through Researcher-Driven AI.
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  • Address
    175 Sunnynoll Court
    Winston-Salem, NC 27106
    United States
    67% of Profile Completed

    Bellomy

    Greensboro/Winston-Salem, NC

    Key Categories
    Artificial Intelligence / AI Brand/Image Tracking CX/UX-Customer/User Experience Online Communities - MROC Segmentation Studies
    As a tech-driven, full-service insights firm, we use human-driven, AI-powered research, cutting-edge tools, and cross-industry expertise to guide strategic decisions and help clients build stronger consumer connections.
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  • Address
    17430 College Parkway
    Livonia, MI 48152
    United States
    50% of Profile Completed

    Escalent

    Detroit, MI

    Key Categories
    Automotive Financial/Investment/Banks High-Tech Pharmaceutical Products Utilities/Energy
    Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate business transformation and grow.
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  • Address
    3020 Pine St.
    San Francisco, CA 94115
    United States
    81% of Profile Completed

    Clearworks

    San Francisco Bay/San Jose, CA

    Key Categories
    Brainstorming/Idea Generation CX/UX-Customer/User Experience Concept Testing Ethnographic Research Journey Mapping
    Clearworks is an insights, innovation and customer experience company. We help you orient your business around your customer through deep insights, inspired innovation and engaging customer experience.
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  • Address
    213-37 39th Ave., Suite 108
    Bayside, NY 11361
    United States
    100% of Profile Completed

    Nimbly

    New York City, NY

    A heart-fueled team that delivers an imaginative mix of qual and quant research. We cover any aspect of qualitative and quantitative research from recruitment only to full-service projects.
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  • Address
    Eschrichtsvej 52
    Copenhagen 2500
    Denmark
    59% of Profile Completed

    OfficeReports

    Denmark

    Key Categories
    Data Crosstabulation Data Visualization/Infographics Software-Automated Reporting Software-Data Analysis Software-Data Delivery Tools
    OfficeReports offers Excel and PowerPoint add-ins for market researchers to automate survey analysis and reporting, eliminating manual work and enabling fast, consistent, and branded report generation.
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  • Address
    123 S. Broad St., Suite 2150
    Philadelphia, PA 19109
    United States
    70% of Profile Completed

    Finch Brands

    Philadelphia/Southern NJ, PA

    Key Categories
    Concept Testing Journey Mapping Marketing Research-Full Service Online Communities - MROC Product Development Research
    Finch Brands is an insights-driven, real-world brand consultancy and leading provider of online insights communities. We champion purposeful change through insights by helping clients understand their target audiences on a deeper level
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  • Address
    202 E. Third St., Suite 200
    Royal Oak, MI 48067
    United States
    36% of Profile Completed

    The Martec Group

    Detroit, MI

    Key Categories
    Acquisition/Divestiture Studies Bus.-To-Bus. Research CX/UX-Customer/User Experience Pricing Research Strategy Research
    A global research and consulting firm specializing in Market, Product, Customer, Competitive, and Emotion Intelligence. We provide actionable insights and work across industries like Automotive, Healthcare, and more.
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  • Address
    P.O. Box 8051
    Madison, WI 53708
    United States
    61% of Profile Completed

    decision point

    Madison, WI

    Key Categories
    CX/UX-Customer/User Experience Conjoint Analysis/Trade-Off Analysis Hybrid Research (Qual/Quant) Pricing Research Product Development Research
    Fueling Business Breakthroughs.
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  • Address
    1865 Broad St.
    Providence, RI 02905
    United States
    52% of Profile Completed

    Cultural Logic LLC

    Providence, RI

    Key Categories
    Consumer Research Focus Group-Online Marketing Research-Full Service Qualitative Research Social Research
    On the ground research that reaches people who would never join a focus group. True life, real world insights.
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  • Address
    67 West St., Suite 401
    Brooklyn, NY 11222
    United States
    52% of Profile Completed

    Adience

    New York City, NY

    Key Categories
    Bus.-To-Bus. Research Business-To-Business Concept Development Information Technology (IT) Marketing Research-Full Service
    Adience is a business-to-business (B2B) market research consultancy. We are agile, collaborative and client-obsessed.
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  • Address
    250 S. High St., Sixth Floor
    Columbus, OH 43215
    United States
    36% of Profile Completed

    Lextant – The Insights Garage

    Columbus, OH

    Key Categories
    Automotive CX/UX-Customer/User Experience Focus Group-Facilities Household Products/Services Usability Testing
    Lextant creates experiences that win in the market. Our approach helps you make smart choices, sharpen decisions, and eliminate guesswork, so you can move further, faster.
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